Privacy Policy
Privacy Policy
Last updated: September 7, 2026
This Privacy Policy describes how Spurfix ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from spurfix.com (the "Site"), or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing the Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Site.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
2. How We Collect and Use Your Personal Information
To provide the Site and sell our products, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Site, comply with legal obligations, prevent fraud, and protect our legal rights.
Information We Collect Directly From You
Information that you directly submit to us through our Site may include:
- Contact details: name, address, phone number, email
- Order information: billing address, shipping address, payment confirmation, email, phone number
- Account information: username, password, security questions
- Shopping information: items you view, put in your cart, or add to your wishlist
- Customer support information: information you choose to include in communications with us, e.g., when sending a message through the Site
Some features of the Site may require you to directly provide this information to us. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Site ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Site.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site, such as Shopify, our e-commerce platform
- Payment processors who collect payment information to process your transactions
- Advertising and marketing partners who provide us information about you in connection with advertising and marketing services
- If you choose to log in using a third-party account (such as Google or Facebook), we may receive certain information from that account
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for how the third parties from whom we obtain your information collected, used, or shared that information, unless required by applicable law.
3. How We Use Your Personal Information
- Providing products and services. We use your personal information to provide you with the Site's services, process payments, fulfill orders, send notifications about your account or orders, arrange shipping, facilitate returns and exchanges, and enable you to post reviews.
- Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services on this Site and other websites, including based on products or services you have previously purchased or viewed. You may opt out of marketing communications at any time (see "Your Rights" below).
- Customer support. We use your personal information to provide customer support and respond to your requests.
- Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Site and register an account, you are responsible for keeping your account credentials safe.
- Communicating with you. We use your personal information to provide you with customer support, to be responsive to you, and to communicate with you about orders, products, services, and promotions.
- Legal reasons. We use your personal information to comply with applicable law, respond to legal process, and establish, exercise, or defend our legal rights.
4. How We Disclose Personal Information
We may disclose personal information to third parties in the following circumstances:
- With vendors or third parties who perform services on our behalf, including Shopify (our website and order platform), payment processors, shipping and fulfillment providers, email and marketing platforms, and analytics providers.
- With business and marketing partners, including advertising platforms (such as Meta/Facebook and Google), to provide marketing services and assess the success of our advertising campaigns.
- When you direct or consent to our disclosure of information, such as by using a third-party login integration.
- With affiliated companies, if applicable.
- In connection with a business transaction, such as a merger, sale of assets, financing, or acquisition.
- To comply with applicable law, respond to legal process, or respond to lawful requests and legal authorities.
We do not sell your personal information for money. However, in some jurisdictions, the sharing of your information with advertising partners (such as through advertising Cookies/pixels) may be considered a "sale" or "sharing" of information under applicable law. See "Your Rights" below for information about how to opt out.
5. Cookies and Tracking Technologies
Like many websites, we use Cookies on our Site to operate the Site, personalize your browsing experience, improve Site performance, and for advertising purposes, including:
- Essential cookies: required for the Site to function properly (e.g., shopping cart functionality).
- Analytics cookies: help us understand how visitors interact with the Site.
- Advertising/marketing cookies: including pixels from Meta (Facebook/Instagram) and Google, used to deliver relevant ads and measure ad performance across the internet, including on other websites you visit after leaving our Site.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser settings. Please note that removing or blocking Cookies can negatively impact your user experience and parts of our Site may no longer be fully accessible.
Depending on where you live, you may also have the right to opt out of certain tracking, including "sale" or "sharing" of information via advertising cookies. See "Your Rights" below.
6. Third-Party Advertising
We use third-party advertising services, including Meta (Facebook) Pixel and Google Ads/Analytics, to serve advertisements on our behalf across the internet and to measure their performance. These services use Cookies and similar technologies to collect information about your visits to this and other websites in order to provide relevant advertisements.
You can learn more about and opt out of interest-based advertising through:
- Digital Advertising Alliance: optout.aboutads.info
- Network Advertising Initiative: optout.networkadvertising.org
- Meta Ad Preferences: available in your Facebook/Instagram account settings
- Google Ads Settings: available in your Google account settings
7. Your Rights
Depending on where you live, you may have some or all of the following rights regarding your personal information:
- Right to access/know the personal information we hold about you and information about how we have processed it.
- Right to correct inaccurate personal information.
- Right to delete personal information we maintain about you.
- Right to portability of your personal information.
- Right to restrict or object to our processing of your personal information, including processing for marketing purposes or based on legitimate interest.
- Right to opt out of the "sale" or "sharing" of personal information, or processing for targeted/interest-based advertising.
- Right to withdraw consent where processing is based on consent.
- Right to not be discriminated against for exercising these rights.
You may exercise applicable rights by contacting us using the information in the "Contact Us" section below. We will respond to your request within the time required by applicable law. You may also designate an authorized agent to make a request on your behalf, subject to verification requirements.
For EU/UK/EEA residents (GDPR): Our legal bases for processing your personal information include: performance of a contract (e.g., to fulfill your order), your consent (e.g., for marketing communications), compliance with a legal obligation, and our legitimate interests (e.g., fraud prevention, improving our services), provided those interests are not overridden by your data protection interests or fundamental rights. You have the right to lodge a complaint with your local data protection authority.
For California residents (CCPA/CPRA): You have the rights described above, including the right to opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising. You may submit a request by contacting us as described below.
We will not discriminate against you for exercising any of these rights.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it is used.
9. Data Security
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free, and we cannot guarantee absolute security.
10. International Users
Spurfix is based in the United States, and we work with service providers (such as Shopify) that operate in the United States and other countries. If you are located outside the United States, your personal information will be transferred to, stored, and processed in the United States and potentially other countries, which may have data protection laws that differ from those of your home country. By using the Site, you consent to this transfer, subject to applicable legal safeguards.
11. Children's Privacy
The Site is not intended for individuals under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us so we can take appropriate action.
12. Third-Party Websites and Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party site you visit.
13. Contact Us
If you have questions about this Privacy Policy, or wish to exercise any of your rights, please contact us at:
Spurfix Email: kai.herron08@gmail.com Address: 176 Malden St, Malden, MA, USA
This Privacy Policy is a template and does not constitute legal advice. We recommend consulting with a qualified attorney to ensure compliance with all applicable laws in the jurisdictions where you operate and sell.